Delight customers. Fix issues fast. Grow revenue!
ServiceMav is a lightweight platform for companies built to capture real‑time feedback, run digital SOP checklists, and turn 5‑star experiences into social proof. Built to be fast, simple, and staff‑friendly.
Everything you need to elevate business operations
Capture feedback, route tasks, and showcase wins — all in one simple toolkit your team will actually use.
Real‑time Feedback
QR codes & links that capture customer sentiment in seconds — then smart‑route to managers for fast follow‑up.
Digital SOPs
Role‑based checklists for operations and business units to ensure consistency across shifts and venues.
Full Circle Workflow
Turn great internal feedback into team kudos and assign and track constructive feedback and requests to completion.
Modules
Pick the building blocks that fit your business today — expand as you grow.
Feedback (with Assignments)
Capture customer feedback in real time and assign follow‑ups to managers with due dates and status so nothing slips.
Digital SOP Checklists
Role‑based checklists for operations and business units — track completion and accountability across shifts.
Built‑in QR Generator
Create branded QR codes for feedback, surveys, requests, or SOPs in seconds — no third‑party tool required.
Venue Status
Real‑time status boards for venues, spaces and facilities (stores, bars, locations) so customers know what’s open and when.
Texting (Coming Soon)
Two‑way SMS to follow up on feedback, confirm requests, and send timely updates — integrated with your workflows.
Staff Portals
Store handbooks, training, instructional videos and tutorials in one fully searchable portal. Easy setup and management.
Why businesses adopt ServiceMav
- Faster recovery: Realtime alerts & assignments prevent dropped follow‑ups.
- Higher standards: SOPs keep service tight across teams.
- Happier customers: close the loop and elevate experiences.
What our customers say
“We catch issues the same day now — customers notice the difference.”
— Manager, PA
“Setup took under an hour. Staff actually uses it.”
— Customer Service Exec, OH
“Their system is email based -- yours is much better!"
— Director, FL
Simple pricing
Starts At
✔ Choose what modules you need
✔Bundles Available
✔No Long Term Contract
Choose ProReady to see ServiceMav in action?
Book a 20‑minute walkthrough and we’ll set you up with a pilot in days.
Book a Demo